Management System of Thuotech Soft Solution †MyAssignmenthelp.com

Question: Discuss about the Management System of Thuotech Soft Solution. Answer: Introduction Management information system is a computerized system that stores given information for the purpose of retrieval and sharing across the organization (INC, 2014). This report provides the solution to the defined problem and some of the benefits the solution will have if adopted by the organization. This solution is viewed in e-commerce and m-commerce perspective and how it can be integrated into business in this organization. A thorough analysis on the challenges and how to mitigate them is explained. Finally, this report provides a clear recommendations and conclusions on the proposed solution. Thuotech Soft Solution is one of the limited company situated at Sydney. This company was established in the year 2016 and it deals with providing hardware accessories to various small scale firms within the city. Some of the products the company provides include computer accessories such as monitors, Hard disks, phones, memory card among other accessories. Although the company is still small, its business seems to thrive effectively. Problem Description Having worked at Thuotech Soft Solution, I realized they had a problem in marketing their products and managing their stock and reports. This was as a result of lack of carrying all their activities manually, including taking stock value, reporting and processing sales orders. This problem affected the company largely on order processing which took long, penetrating their market easily and having clear reports. These made services at this company less efficient, time consuming and more costly. Proposed Solutions To solve this problem at Thuotech, a proper information management system which consist of an inventory system and a front end application that displays the companys product and enable customers to make order at their comfort would be appropriate for them. The system will also allow payment of goods using online channels such as paypal and mobile money. Introduction to E-commerce and M-commerce E-commerce can be defined as online business activities. These activities include online shopping, order processing and payment processing (Chahar, 2013). E-commerce results to other technologies which include m-commerce, online banking, supply chain management, online marketing, business transaction processing, information transfer, inventory systems among others. On the other hand M-commerce refers to use of handheld devices such as mobile phones to conduct business activities (N, 2012). Therefore, if Thuotech adopts an E-commerce system they will be able to conduct their business activities online and this will boost their marketing and sales records. Organization business benefits in using e-commerce and m-commerce E-commerce and M-commerce systems come with so many benefits in the business environment. Some of these benefits include: Reduction of paper work in con ducting business activities such as order processing, record generation and information storage. These systems provide variety of choices for the customer to view and choose from at the comfort of their gadgets. It provides an avenue for online order placing and processing thus leading to increased sales for the company. These information systems also provide a wider market for the companys product since customers are able to access the companys products online. Therefore the systems make it easy for the company to advertise their products widely. With this system in place, inventory management system will enable company to keep proper record of their products, monitor business activities, generate quality reports, process more orders and carry out proper auditing of the company progress. All these are some of the benefits that Thuotech Company will enjoy once they adopt this information management system. This system will enhance rapid growth of Thuotech Soft Solution and also ensures effective and efficient services to their customers (Wills, 2014) . Integration of e-commerce and m-commerce to the organization Upon adoption of an information system by Thuotech Soft System, the system will consist of other sub-systems that will constitute the overall system. These subsystems include inventory management systems that will provide information on the value of stock, number of orders both placed and processed, reports that will no longer be generated manually but rather automatically. Also an E-commerce system in this case a front end application will enable Thuotech customers to view available products and place their orders online as well as paying for their orders without having to go to thuotech offices. An m-commerce system that enables customers to use their mobile phones to access Thuotech system and transact will also be part of the large Thuotech information system. Therefore with this single system every operation of Thuotech Company will be centralized and controlled using this system (Futurism, 2016). This will reduce operational costs. E-commerce supply chain management This refers to the flow of activities in conducting business using an E-commerce system (Zubin Poonawalla, 2014). These activities can be defined as sub-process that makes up an e-commerce supply chain management system. These processes facilitate the flow of services from the company to the customers and vice versa. These sub-processes include sourcing of products and purchasing, production, distribution of goods, product inventory management, sales, marketing among others. All these are part of an e-commerce system proposed to Thuotech Company. This can be shown below. Challenges and Protection Challenges of e-commerce and m-commerce systems include: Information security Since this system is accessible via the internet, the information it handles might be prone to challenges such as hacking. This can be avoided by ensuring that the system is hosted on a more secured environment. Customers feel and touch some customers purchase product after having a touch of it and be able to analyze it. With e-commerce system this is not possible. Requires expertise and skills to operate these system employees of Thuotech Company will have to be trained in order to gain expertise required. Conclusions and recommendations In conclusion, e-commerce systems have great benefits that help in propagating businesses to greater height. Therefore, Thuotech Soft Solution should adopt this system in their company this will help them conduct their activities more effectively and even connect more with their customers from all over Sydney and Australia at large. References Chahar, D. D. (2013). Analysis of E-Commerce and M-Commerce: Advantages, Limitations and Security issues . Bangalore: International Journal of Advanced Research in Computer and Communication Engineering. Futurism. (2016, December 14). blog. Retrieved August 19, 2017, from Futurism Technologies: https://www.futurismtechnologies.com/blog/7-benefits-integrating-ecommerce-erp/ INC. (2014). Management Information System. Inc. N, K. (2012). E-COMMERCE AND M-COMMERCE: ISSUES AND RECOMMENDED SCREENING. IJMT. Wills, B. (2014). 18 Major Benefits of e-Commerce Business for Retailers Customers in 2016. Medium. Zubin Poonawalla. (2014). Logistics Supply Chain Management. New Delhi: Slideshare.